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Millandra Website Terms of Use  

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Welcome to Millandra, your trusted provider of high-quality new and used phones and other tech products in Ghana. These Terms of Use govern your access to and use of our website, social media pages, and services. By using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.  

 

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1. Acceptance of Terms 

By accessing or using our website, social media pages, or services, you confirm that you are at least 18 years old or have parental/guardian consent. You also agree to abide by these Terms of Use and any applicable laws in Ghana.  

 

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2. Services Offered  

We provide the following services:  

- Sale of new and used phones and other tech products.  

- Trade-in and repair services.  

- Online and in-store purchases.

- Installment Plan

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All products are sold "as is," and we do guarantee compatibility with all networks or required software.  

 

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3. User Responsibilities 

You agree to:  

- Provide accurate and complete information when making a purchase or creating an account.  

- Use our services only for lawful purposes.  

- Not engage in fraudulent activities, including but not limited to unauthorized purchases or false trade-in claims.  

- Respect our intellectual property rights and not reproduce, distribute, or modify our content without permission.  

 

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4. Purchases and Payments  

- All prices are listed in Ghanaian Cedis (GHS) and are subject to change without notice.  

- Prepaid payments must be made in full before orders are processed.

- Cash-on-delivery payments must paid in full before item(s) is handed over. 

- We accept payment methods such as cash-on-delivery mobile money, bank transfers, and credit/debit cards.  

- Delivery times and fees depend on your location and the selected shipping method.  

 

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5. Returns and Refunds 

- We offer a 14-days return policy for defective and 7-days for incorrectly shipped items.  

- To be eligible for a return, the product must be in its original condition with all accessories and packaging.  

- Refunds will be processed within 2-5 business days after receiving the returned item.  

 

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6. Limitation of Liability  

- We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.  

- Our total liability for any claim related to our services shall not exceed the amount you paid for the product or service in question.  

 

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7. Intellectual Property  

All content on our website and social media pages, including logos, text, images, and designs, is the property of Millandra and is protected by copyright and trademark laws in Ghana. Unauthorized use is strictly prohibited.  

 

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8. Third-Party Links  

Our website or social media pages may contain links to third-party sites. We are not responsible for their content, privacy practices, or terms of use.  

 

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9. Termination  

We reserve the right to suspend or terminate your access to our services at any time, without notice, for violations of these Terms of Use or any applicable laws.  

 

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10. Governing Law  

These Terms of Use are governed by the laws of Ghana. Any disputes arising from your use of our services shall be resolved in the courts of Ghana.  

 

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11. Changes to These Terms

We may update these Terms of Use from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of the revised terms.  

 

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12. Contact Us 

If you have questions or concerns about these Terms of Use, please contact us at:  

- Email: millandraofficial3@gmail.com

- Phone: 0558521719 

- Address: Ring Road Central, Royal VVIP Station, Circle, Accra-Ghana.  

 

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Thank you for choosing Millandra. We appreciate your trust and look forward to serving you!  

 

Millandra  

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